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About Cardoza ITP

  • Dynamic and responsive IT management consulting practice specializing in IT infrastructure management.
  • Employ an innovative "All Quadrants Integral Transformative" approach.
  • Since 1985, helping companies achieve strategic business objectives in turnaround situations.
  • Clients range from large Fortune 50 companies, to mid-tier service providers, to small eCommerce start-up firms.
  • Based in Pittsburgh, Pennsylvania, USA, yet possess a solid multicultural and global basis of experience. 

Proven record of helping firms successfully manage complex IT transformations.   Unique experience with:

        • improving Total-Cost-of-Ownership (TCO);
        • up-sizing and down-sizing IT organizations;
        • outsourcing and insoucing of IT infrastructure facilities (data centers, telecom);
        • up-scaling and down-scaling eCommerce application infrastructure; and
        • defining clear quality of service metrics and formal service level agreements.

Unique IT infrastructure management practice, encompassing a complete "All Quadrants" IT management framework, covering the following elements: 

        • "All Quadrants" Strategy and Requirements Planning
        • Technology/Provider Selection (including RFI/RFP preparation)
        • Funding, Budgeting, Recruiting/Staffing and Cost Justification assistance
        • Project Planning, Project Execution, Project Management
        • Ongoing Operations Support under Cost Controls and Service Level Agreements, and
        • Planning assumptions for the migration to the Next Generation of Technologies.

 

Consulting practice that advocates an independent perspective on behalf of clients -- without the vendor-bias that characterizes other consultants. We may recommend but will never resell anybody's products without your knowledge.

 

Our 20+ years of experience includes real-life and complex IT projects and initiatives, such as: 

  • Administration of multimillion dollar product/service contracts (Oracle, Veritas, EMC, Microsoft, Cisco, OEM/3rd Party HW maintenance, telecomm/ISP/co-location, etc), building value-add partnerships where appropriate, and lowering TCO.
  • Managing global-scale technology migration projects, such as corporate telecommunications and email migrations and mainframe/mini/Unix/desktop systems consolidations, among others.
  • Managing outsourced relationships (both as end-user and as provider), including sensitive data center and staff migrations to external partners.
  • Achieving rapid scalability goals. For a thriving internet eCommerce client, we increased processing capacity by 5X to meet increasing customer demand!   For a fast paced internet eCommerce client, we decreased capacity by 2.5X on "live" systems, maintaining 100% uptime and reducing infrastructure costs by 80%!
  • Recruiting and retaining "durable" teams of technology experts.  We can help clients create within their organization a blend of mature IT process disciplines (i.e., change control, incident management, project management), and providing opportunities for flexible work-life balance (e.g., telecommuting, remote ops/automation, coaching/­mentoring).

Our Solid advice comes from deep expertise in the following areas:

IT Architecture Strategy Execution

 

IT Capability Maturity Experience

 

IT Outsourcing/Insourcing Transitions

 

Service Level Agreements (SLA)

 

Total Cost of Ownership (TCO)

 

eCommerce Hosting and Managed Services

 

Data Center Management

 

Service Center Management

 

Telecommunications Management

 

Infrastructure Project Management

 

IT Lifecycle Management

 

Turnaround Management

 

Coaching/Mentoring

 

Balanced Scorecard

 

RFP/RFQ/RFI Facilitation


c) Copyright 2006 by Cardoza IT Practice.    All Rights Reserved




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Biographical Sketch

Fernando Cardoza (Principal), originally from Lima, Perú, holds Masters Degrees in Systems Engineering and Management Engineering from Rensselaer Polytechnic Institute. He is a graduate of the U.S. Naval Academy.

In addition to promoting more conscious and responsible Information technology business practices, Mr. Cardoza is an active member on Steering Committees or on the Board of Directors of rapidly growing nonprofit organizations in the Pittsburgh, Pennsylvania region, most notably the Latin American Cultural Union (LACU), the Latino Roundtable (LRT), and Latino Health Advocacy & Leadership (LHAL), which are focused on promoting culture, health, wellness and community development activities within a rapidly growing demographic.

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